Sage CRM offers sales, marketing and customer service teams the tools they need to increase productivity, find new customers, close sales, and more durable and profitable relationships with customers.
A CRM (Customer Relationship Manager) program boosts your productivity by taking advantage of every interaction with your customers.
Sage CRM allows you to grow even more, taking advantage of social networks and the latest mobile developments. In addition, you can complement your management software by integrating with any comprehensive Sage solution.
Advantages of using Sage CRM
Reduce costs and improve productivity
Reduce costs and improve productivity while increasing customer satisfaction.
Guarantee your resources
Ensure your business, marketing and customer service resources are being used to get the most out of.
Reduce costs
Reduce cost of sales, reduce the marketing cost of getting new leads, and minimize administrative costs.
Ensures compliance with customer service level agreements
Contact management and calendar
With Sage CRM you can unify all the information of your customers (general company data, contact persons, addresses, phone numbers, email addresses) in one place, which will become the only source of information to which you must go, To know everything you need about customers and potential. The management of the agenda allows you to organize your daily activities and those of your teams in a collaborative way and record all meetings, calls, emails ... in each client's communications history.
Sage CRM for Business
With Sage CRM you can make the most of each of your sales opportunities. The global vision of all the opportunities in progress (pipeline) will allow you to select the most profitable and dedicate to them your commercial efforts, without losing sight of the rest. Combined with sales forecasts you will have a medium-term vision of the future evolution of sales, which will allow you to make business decisions based on real data. Process flows allow you to systematize the stages of your sales cycle and automate those repetitive tasks, allowing your sales team to focus their efforts on selling.
Sage CRM for Marketing
It allows you to easily manage your marketing campaigns, planning every detail of them, controlling the costs and measuring the result and return of each of your actions. You can adapt the messages to the recipients and the moment, thanks to the powerful tools of segmentation, getting each recipient receive the appropriate message at the right time. Extend the conversation with your customers and potential social networks, thanks to the capabilities of Social CRM, and interact with them in a collaborative way. With all this you will achieve maximum dissemination and the best results in all your marketing activities.
Sage CRM for Customer Service
With Sage CRM you can efficiently manage all the activities of your Customer Service department and really know what are the biggest interests and concerns of your customers. You can register all incidents, queries, complaints, claims, ... ensuring that all are managed properly and there is none to be resolved, thanks to the Sage CRM alerts system. You can automate the process of resolution of incidents thanks to the process flows and increase the productivity of your agents of customer service. Thanks to the self-service portal you can offer new 24x7 contact options to your customers.
Features of Sage CRM
